Helpful Visitor Information

Frequently Requested Numbers

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Additional Numbers

All visitors should check in at the security desk, located in the emergency department lobby, to receive a visitors pass. Visitors are allowed 24/7 and can stay overnight for inpatient stays.

Visitor Policy

Please review our Visitor Policy for the latest information.

Café at Glennon

Offering casual dining, in a comfortable atmosphere, with special serving stations for every taste, the Café @ Glennon is located on the first floor of the main tower and serves breakfast, lunch and dinner daily. Cash, credit and debit (Visa and MasterCard) are accepted for payment.

Café Hours

Monday through Friday
Breakfast: 6:15 am - 10 am
Lunch: 10:45 am - 2 pm
Dinner: 4 pm - 7:30 pm

Saturday, Sunday and Holidays
Breakfast: 8 am - 10 am
Lunch: 10:45 am - 2 pm
Dinner: 4 pm - 7 pm

Starbucks

The coffee shop is located on the ground floor by the main entrance to the hospital and serves specialty coffees, teas, fruit smoothies, simply-to-go salads, sandwiches, fresh baked pastries and cookies. Cash, credit, and debit cards (Visa and MasterCard) are accepted for payment.

Starbucks is open Monday through Friday from 6:30 am - 5 pm.

Vending

Vending machines are located on the first floor in the main tower of the hospital. Machines offers a variety of snack items. Vending is available 24 hours, seven days a week.

Our gift shop is located in the atrium, just inside the main entrance. The shop offers a wide selection of gifts, toys, snacks, books and necessities that you may have forgotten.

Gift Shop Hours

Monday through Wednesday: 9 am - 6 pm
Thursday & Friday: 7:30 am - 6 pm
Saturday & Sunday: 10 am - 2 pm

Flowers and non-latex balloons can be sent to individual rooms. Order directly through a flower vendor in the St. Louis area and include the room number. 

The chapel is located on the first floor and is open 24 hours a day. All faiths are welcome.

Mass is held at 11:30 am Monday through Friday and at 9 am on Sunday.

A chaplain is available 24 hours a day. You may ask your doctor or nurse to contact us, ask the hospital operator to contact a chaplain or call our office directly at 314-268-2700, ext. 1168. You can also dial 1168 from any hospital phone.

How Can a Chaplain Help?

• Listening to your story
• Helping you identify spiritual needs and issues
• Praying with you or for you
• Offering prayer, scripture, sacraments, worship services
• Assisting with ethical decisions
• Helping in contacting your pastor, minister, rabbi or imam
• Assisting as you explore your own beliefs, coping mechanisms and support systems
• Helping you maintain your spiritual strength while here
• Offering support as you make a loving decision for your child

Prayer Request Book

Outside the chapel is a book where parents, family and friends sign the names of loved ones and their special requests.

At SSM Health Cardinal Glennon Children's Hospital we understand there are times where you might have to travel with a loved one while they receive services at one of our hospitals. We've complied a list of conveniently located hotels near Cardinal Glennon to make this time away from home a little easier.

The Ronald McDonald Family Room

The Ronald McDonald Family Room is located on the fifth floor in the main tower of SSM Health Cardinal Glennon Children's Hospital. We’re open 9 am - 9 pm, daily. This space provides a relaxing home away from home for patients' families and guests. Features include:

• Kitchen with refrigerator, oven and microwave
• Beverages and snacks
• Computers and free WiFi
• Shower and laundry facilities
• Comfortable couches and television
• Dining and play areas

Ronald McDonald House

If patients’ families need a place to stay overnight, the Ronald McDonald House is located two blocks from the hospital. The Ronald McDonald House offers qualifying out of town families a place to sleep, do laundry and eat hot meals. Call 314-577-5697 for more information about the Ronald McDonald House.

Ronald McDonald House
3450 Park Avenue
St. Louis, MO 63104
314-773-1100

After turning into the main driveway, accessible parking for children and families in wheelchairs, or with other special needs, is located to the right. Accessible parking is free.

Download our campus map to help navigate the hospital or stop by our information center when you first enter the main tower.

Download Map Here

Get driving directions to SSM Health Cardinal Glennon Children's Hospital

Visitor Parking

Once you turn into the main driveway, parking for visitors is located in and around the parking garage to your left. Visitor parking is free with security on site 24/7. Typically, spots closest to the main building are left open for families of children in the Emergency Room.

Picking Up or Dropping Off

The circle drive is reserved for those picking up and dropping off patients and families. Please do not leave your vehicle unattended in the circle drive.

Public transit options are available in this area.

Visit metrostlouis.org for maps and schedules. View the Grand Station schedule and check out the available bus routes.